TERMS & POLICIES
TERMS OF USE
Date: 08.03.2026
By accessing and using this website, you agree to be bound by these Terms of Use. Please read them carefully. If you do not agree to these terms, please do not use this website.
1. About This Website
This website is operated by Rebecca Silver. References to “we”, “us” or “the studio” in these terms refer to Rebecca Silver.
2. Intellectual Property
All content on this website — including but not limited to artwork, images, illustrations, designs, text, logos and collection names — is the exclusive intellectual property of Rebecca Silver and is protected by applicable copyright, trademark and intellectual property laws.
You are granted a personal, non-transferable, non-commercial licence to browse this website for private purposes only. Nothing on this website grants you any licence or right to reproduce, distribute, sell, modify, publish, transmit or create derivative works from any content without our prior written consent.
The purchase of any product does not transfer copyright or any other intellectual property rights in the underlying artwork or design. All rights remain the exclusive property of Rebecca Silver. Products are sold for personal use only and may not be reproduced, resold or used for commercial purposes without our prior written consent.
Unauthorized use of any content from this website is strictly prohibited and may result in legal action.
3. Permitted Use
You may access this website for personal, non-commercial purposes only. You may not use this website or its content in any way that could damage, disable, overburden or impair the website, or interfere with any other party’s use of it. You agree not to attempt to gain unauthorized access to any part of this website or its related systems.
4. Third-Party Services
We may use third-party services to deliver and fulfil orders placed through this website. We are not responsible for the acts, omissions or policies of third-party providers. Use of any third-party service is subject to their respective terms and privacy policies.
5. Third-Party Links
This website may contain links to third-party websites for your convenience. We have no control over the content or availability of those sites and accept no responsibility for them. The inclusion of any link does not imply endorsement.
6. No Warranties
This website and all content and services provided through it are offered on an “as is” and “as available” basis, without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free or free of viruses or other harmful components. We reserve the right to modify, suspend or discontinue any part of this website at any time without notice.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Rebecca Silver shall not be liable for any direct, indirect, incidental, consequential or special damages arising from your use of this website, its content or any services provided through it.
Where liability cannot be excluded by law, our total liability shall not exceed the amount paid by you for the relevant product or service giving rise to the claim.
8. Force Majeure
We are not liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to illness, natural disaster, government action, platform outages, postal disruption or internet failures.
9. Governing Law and Dispute Resolution
These Terms of Use and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws applied by the Dubai International Financial Centre (DIFC), which apply English common law principles.
In the event of a dispute, you agree to first attempt to resolve the matter amicably by contacting us at hello@rebecca-silver.com. If the matter cannot be resolved informally, any dispute shall be subject to the exclusive jurisdiction of the DIFC Courts, Dubai, United Arab Emirates.
10. Claims Period
Any claim arising from your use of this website or the purchase of products must be brought within ninety (90) days of the date on which the claim arose, or be permanently barred, to the fullest extent permitted by applicable law.
11. Individual Claims
All claims must be brought on an individual basis. You waive any right to bring claims as part of a class, collective or representative action, to the fullest extent permitted by applicable law.
12. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or replaced to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
13. Assignment
We may assign or transfer these Terms, or any of our rights and obligations under them, at our discretion without notice. You may not assign your rights or obligations under these Terms without our prior written consent.
14. Entire Agreement
These Terms of Use, together with our Privacy Policy, Terms of Sale and Shipping & Returns Policy, constitute the entire agreement between you and us regarding your use of this website and supersede all prior agreements or understandings.
15. Updates to These Terms
We may update these Terms of Use from time to time. The current version, with its effective date, will always be available on this page. Continued use of this website following any update constitutes your acceptance of the revised terms.
16. Contact
For any questions relating to these Terms of Use, please contact us at hello@rebecca-silver.com.
TERMS OF SALE
Date: 08.03.2026
These Terms of Sale apply to all purchases made through www.rebecca-silver.com. By placing an order, you confirm that you have read and agree to these terms.
1. Orders
All orders are subject to acceptance and availability. We reserve the right to decline or cancel any order at our discretion. Where an order cannot be fulfilled, we will notify you promptly and issue a full refund.
2. Pricing
All prices are displayed in Arab Emirates Dirhams and are inclusive of any applicable taxes unless otherwise stated. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time of checkout.
3. Payment
Payment is required in full at the time of placing your order. We accept the payment methods displayed at checkout. All transactions are processed securely. We do not store payment card details.
4. Production & Fulfilment
All products are produced to order. Production times are estimated at 2–7 business days prior to dispatch. These are estimates and cannot be guaranteed.
5. Delivery
Estimated delivery times are provided at checkout and are calculated from the date of dispatch, not the date of order. We are not responsible for delays caused by customs, postal services or circumstances beyond our control. International customers are responsible for any import duties or taxes applicable in their country.
6. Limited Editions
Limited edition products are produced in defined runs and are sold while stock or edition numbers remain. Edition numbers are confirmed on the product and, where applicable, on the certificate of authenticity or label.
7. Intellectual Property
The purchase of any product does not transfer copyright or any intellectual property rights in the underlying artwork or design. All rights remain the exclusive property of Rebecca Silver. Products are sold for personal use only and may not be reproduced, resold or used for commercial purposes without our prior written consent.
8. Custom Orders
Custom orders are accepted at the studio’s discretion and are quoted individually. A deposit may be required before work commences. Custom orders are non-refundable once production has begun unless the item is faulty or incorrectly produced.
9. Governing Law
These Terms of Sale are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.
Contact
For all order-related enquiries contact us by email at hello@rebecca-silver.com
PRIVACY POLICY
Date: 08.03.2026
We take your privacy seriously and are committed to handling your personal data responsibly. This policy explains what information we collect, how we use it and how we protect it.
1. Who We Are
This website is operated by Rebecca Silver. We are the data controller for the purposes of this policy. You can contact us at hello@rebecca-silver.com.
2. What Information We Collect
We only collect information that you provide directly to us. This may include:
Your name and email address when you contact us or place an order
Your delivery address and payment information when you make a purchase
Any additional information you choose to share with us by email or through our contact form
This website does not use cookies, tracking technologies or third-party analytics tools. We do not collect any data about your browsing behaviour on this site.
3. How We Use Your Information
We use the information you provide solely to:
Process and fulfil your orders
Respond to your enquiries
Communicate with you about your purchases or commissions
Comply with our legal obligations
We do not use your personal data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties except where necessary to fulfil your order (for example, passing your delivery address to our fulfilment partner).
4. Third-Party Fulfilment
Orders are fulfilled via Printify, our print-on-demand partner. Your name, delivery address and order details are shared with Printify solely for the purpose of producing and dispatching your order. Printify’s own privacy policy governs their handling of your data.
5. Data Retention
We retain your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Order records are retained for a minimum of five years for accounting and legal compliance purposes.
6. Your Rights
You have the right to request access to the personal data we hold about you, to request correction of any inaccurate data, and to request deletion of your data where we are not legally required to retain it. To exercise any of these rights, please contact us at hello@rebecca-silver.com.
7. Security
We take reasonable steps to protect your personal data from unauthorized access, loss or misuse. Payment transactions are processed securely and we do not store payment card information.
8. International Transfers
As we operate internationally and use a global fulfilment partner, your data may be processed outside the UAE. Where this occurs, we take steps to ensure that appropriate protections are in place.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page. We encourage you to review this page periodically.
10. Contact
For any privacy-related enquiries, please contact us by email at hello@rebecca-silver.com
SHIPPING & RETURNS POLICY
Date: 08.03.2026
Shipping & Delivery
Production Times
All products are made to order. Production typically takes 2–7 business days. This is in addition to delivery time.
Delivery Times
Once dispatched, estimated delivery times are as follows:
United States: 2–5 business days
Europe: 5–10 business days
Rest of world: 10–30 business days
These are estimates and cannot be guaranteed. Delivery times may be affected by customs processing, postal delays and other circumstances outside our control.
International Orders
International customers are responsible for any import duties, taxes or customs fees applicable in their country. These charges are not included in the product price or shipping cost and will not be reimbursed by us.
Tracking
A tracking number will be provided by email once your order has been dispatched. If you have not received a tracking notification within 7 business days of placing your order, please contact us.
Wall Art Prints
Large format art prints are shipped rolled in a protective archival tube. Framing is not included in the purchase price but can be arranged upon request. If you require specific delivery arrangements for oversized or framed works, please contact us prior to ordering.
Returns & Refunds
Made to Order
As all products are produced on demand, we do not accept returns or exchanges for change of mind or incorrect size selection. Please check size guides carefully before ordering.
Damaged or Lost Orders
If your order arrives damaged or is lost in transit, please contact us at hello@rebecca-silver.com within 14 days of the expected delivery date. Please include your order number and, in the case of damage, a photograph of the item and its packaging. We will arrange a replacement or refund as appropriate.
Incorrect or Faulty Items
If you receive an incorrect or defective item, please contact us within 14 days of receipt.
Custom Orders
Custom and commission orders are non-refundable once production has commenced, unless the item is faulty or materially different from what was agreed. Any concerns regarding a custom order should be raised with us before production begins.
Refund Processing
Where a refund is approved, it should be processed to your original payment method within 14 business days depending on your banking system.
Contact
For all shipping and returns enquiries contact us by email at hello@rebecca-silver.com
